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Returns & Exchanges

How To Make a Return for US (mainland) Orders

If you are not 100% satisfied with your order, click here to submit your return request. Within 1-2 days, you will receive an email with a UPS return label. Just place your items back in the original packaging, attach the UPS return shipping label and take to any authorized UPS shipping center.

Return Policy for US (mainland) Orders

Please note- returns can be made within 14 days of receipt and will be refunded in the original form of payment. Returns made after 14 days of receipt will be issued an e-merchandise credit via email, sent to the purchaser’s email address and to be used at BishopCollective.com. Returned gifts will be refunded via an emailed e-merchandise credit to the email address provided by the customer. All special orders, pre-orders, and items on sale for 30% or more are final sale and therefore may not be returned or exchanged.

Orders of $150 or more will receive free returns. For orders less than $150, a shipping charge of $7.95 will be deducted from any form of credit given.

Returns sent back to the BishopCollective.com distribution facility will process approximately 1-2 weeks from the time when we receive your return. Any refunds processed will be credited back to the original payment method and will post to your account 1-3 business days after the date of processing. Please allow up to two billing cycles for the credit to appear on your monthly credit card statement.

You will be notified by email when your return is processed. If an exchange is requested, a second email will be sent once BishopCollective.com has processed your new order. We are unable to guarantee that merchandise for exchanges will be available at the time your order is processed; in these instances your original form of payment will be refunded, if processed within 14 days. If you indicated that you are returning a gift, we will send an e-merchandise credit for the value of the refund to the email address specified on the packing list.

How To Make a Return for International, Alaska, and Hawaii Orders

If you are not 100% satisfied with your order, click here to submit your return request. Within 1-2 days, you will receive an email with a return authorization form for shipment and instructions. You will be responsible for shipping the product(s) back to our distribution facility.

Return Policy for Orders from International Locations, Alaska, and Hawaii

Returns can be made within 14 days of receipt and will be refunded in the original form of payment. Please note, refunds are only given to the items ordered and not the shipping cost. Returns made after 14 days of receipt will be issued an e-merchandise credit via email, sent to the purchaser’s email address and to be used at BishopCollective.com. Returned gifts will be refunded via an emailed e-merchandise credit to the email address provided by the customer. All special orders, pre-orders, and items on sale for 30% or more are final sale and therefore may not be returned or exchanged.

Returns sent back to the BishopCollective.com distribution facility will process approximately 2-4 weeks from the time you mail your return. Any refunds processed will be credited back to the original payment method and will post to your account 1-3 business days after the date of processing. Please allow up to two billing cycles for the credit to appear on your monthly credit card statement.

You will be notified by email when your return is processed. If an exchange is requested, a second email will be sent once BishopCollective.com has processed your new order. We are unable to guarantee that merchandise for exchanges will be available at the time your order is processed; in these instances your original form of payment will be refunded, if processed within 30 days. If you indicated that you are returning a gift, we will send an e-merchandise credit for the value of the refund to the email address specified on the packing list.